XENTRI SUPPORT

QUESTIONS?
WE’VE GOT ANSWERS.

Everything you need to know about UMBRA, solid-cartridge security fog technology, installation and ongoing protection.

THE DETAILS THAT MATTER

CONFIDENCE STARTS WITH UNDERSTANDING.

From how security fog works to installation, compatibility and maintenance, we’ve answered the most common questions about XENTRI technology and the UMBRA security system.

01 / THE TECHNOLOGY

UNDERSTANDING
SECURITY FOG.

Discover how active security fog protects your property and why XENTRI takes a different approach.

What is a security fog system?

A security fog system is an active security device designed to rapidly fill a protected area with dense fog when an intrusion is detected.

By dramatically reducing visibility, security fog makes it difficult for intruders to locate valuables or navigate the property.

How does UMBRA work?

UMBRA uses advanced solid-cartridge technology to generate dense security fog.

When activated through a compatible security system, the unit deploys fog to rapidly reduce visibility in the protected area.

How is security fog different from a traditional alarm?

Traditional alarm systems detect intrusions and alert property owners, monitoring centres or emergency services.

Security fog adds an active layer of protection by physically obscuring visibility, making it harder for an intruder to continue searching the property.

Why does XENTRI use solid-cartridge technology?

Conventional security fog machines commonly use heated liquid to generate fog.

XENTRI uses solid cartridges to produce exceptionally dense, high-volume fog without relying on conventional liquid reservoirs or fluid-delivery systems.

This allows us to combine powerful fog generation with a compact, discreet design suitable for residential environments.

02 / PEACE OF MIND

SAFETY &
PROTECTION.

Important information about protecting the people, possessions and spaces that matter most.

Is security fog safe for people and pets?

UMBRA is designed for use in residential and commercial environments.

As with any security fog system, safe operation depends on correct installation, appropriate activation settings and compliance with the manufacturer’s safety guidance.

Will the fog damage furniture, electronics or valuables?

UMBRA is intended to help protect valuable property by reducing an intruder’s ability to see.

Suitability for sensitive electronics, specialist furnishings and other materials should be confirmed against the manufacturer’s fog composition and residue specifications.

What happens after UMBRA has been activated?

Once the property is secure, the affected area can be ventilated in accordance with the manufacturer’s instructions.

Any discharged cartridges must be replaced before the system is ready for another deployment.

What happens if the system activates accidentally?

An unintended activation should be treated in accordance with the system’s safety and operating instructions.

Professional installation, suitable alarm configuration and appropriate activation safeguards help reduce the risk of unwanted deployments.

03 / GETTING STARTED

INSTALLATION &
COMPATIBILITY.

Discreet protection designed to integrate into modern homes and security systems.

Is installing UMBRA invasive?

UMBRA operates on a 12V power supply and is designed for straightforward installation by a qualified electrician.

The system can use a suitable nearby electrical source with the appropriate regulated power supply and wiring.

The amount of installation work required depends on the property, mounting location and chosen alarm integration.

Can UMBRA work with my existing alarm system?

UMBRA is designed to integrate with compatible professional security alarm systems.

This allows fog deployment to form part of your existing security response. Compatibility should be confirmed before installation.

Where can UMBRA be installed?

UMBRA is designed for discreet installation in suitable residential and commercial environments.

Potential applications include living areas, entrance points, home offices, bedrooms and other high-value spaces, subject to site assessment and installation requirements.

How many UMBRA units will my property need?

The number of units depends on your property’s layout, room volumes and the areas requiring protection.

A single six-cartridge UMBRA unit has a combined rated fog coverage of up to 600m³. Actual deployment planning should consider the room configuration and required level of obscuration.

04 / LONG-TERM PROTECTION

MAINTENANCE &
OWNERSHIP.

Reliable protection with straightforward upkeep and replaceable cartridges.

How often do UMBRA cartridges need replacing?

UMBRA’s solid cartridges are guaranteed to last more than five years under the manufacturer’s specified storage and operating conditions.

We recommend replacing cartridges every five years to maintain dependable system performance.

Does UMBRA require regular maintenance?

Solid-cartridge technology eliminates the need for conventional liquid reservoirs, pumps and fluid-delivery systems.

Routine system checks and periodic cartridge replacement should be carried out in accordance with the manufacturer’s maintenance instructions.

Can cartridges be replaced after deployment?

Yes. UMBRA uses replaceable solid cartridges.

Following deployment, discharged cartridges can be replaced in accordance with the manufacturer’s servicing procedure, restoring the system’s available fog capacity.

How long does the security fog remain in a room?

Fog persistence depends on the room size, ventilation, air movement and deployment conditions.

UMBRA is designed to generate dense fog that rapidly reduces visibility. The duration of obscuration will vary between environments.

STILL HAVE QUESTIONS?

LET’S TALK
ABOUT YOUR SECURITY.

Whether you’re exploring UMBRA for your home or business, or interested in becoming a XENTRI installation partner, we’re here to help.